Te Kāika Wellbeing Hub Health New Zealand Facilitator

Te Kāika Wellbeing Hub Health New Zealand (Health NZ) Facilitator

• Dunedin
• Salary between $77,452 and $81,024 per annum
• Permanent role, full time 40 hours per week
• Monday to Friday role with hours worked between 0800 - 1700

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role

Te Kāika Wellbeing Hub is a ‘one stop shop’ of integrated services established as a Treaty-based partnership between Te Kāika - Ōtākou Health, Te Manatū Whakahiato Ora - Ministry of Social Development and Health NZ.

Tasks include but are not limited to:

• Coordinate the effective functioning of Te Kāika Wellbeing Hub and the Health New Zealand services.
• Ensuring administration and service standards are met and complaints are resolved
• Ensure that Health NZ outpatient services delivered from Te Kāika Wellbeing Hub are run in a way which best supports the health needs of the community, enabling services to focus on reducing health inequities and disparities in access and outcomes
• Establishing and developing relationships with key stakeholders and being the liaison for Health NZ for the day to day Southern operations at Te Kāika
• Referral loading, wait listing, and booking of patients for outpatient clinics for Outpatient Services
• Providing service support to the Charge Nurse Manager of 4th Floor and Frederick Street Outpatients and Ward 4b.

• Working with Te Kāika Wellbeing Hub partners to realise the vision of providing wraparound care that will particularly benefit Māori, Pasifika and low-income whānau while promoting rakatirataka through tikaka.
• Facilitating constructive communication and collaboration between partners and services and solving problems as they arise.

About the Team/Service/ Location

Health New Zealand - Te Whatu Ora - Southern has the largest geographical coverage of all the New Zealand regions, providing services to 350,000 people in diverse communities. We take pride in all the services we provide, and our aim is to improve, promote and protect the health of our region. We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like-minded people to help us continue providing for our community.

About you

We are looking for a strong team player who has excellent written and verbal communication skills. Our successful candidate will be a highly motivated individual with the ability to work independently as well as leading a team.

Our ideal candidate will:

• Have three or more years of administration experience and have experience implementing Te Tiriti o Waitangi.
• Be computer literate with a knowledge of Microsoft Suite, SIPICS and Health Connect South
• Have experience using a wide range of information technology tools
• Be comfortable interacting with a variety of people and attending to issues that arise – usually at the same time

View Position Description

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.  

How to Apply

To apply please click “apply now.”  All applications must be submitted through our online careers’ portal by 04 April 2025. If you have any questions about the role, please contact Mikayla Hamilton at Mikayla.hamilton@tewhatuora.govt.nz 

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.