Service Administrator - Emergency Department and Internal Medicine Service

Service Administrator - Emergency Department and Internal Medicine Service

Dunedin Hospital

Salary between $70,970 and $73,941 depending on experience

• Permanent opportunity
• 1.0FTE (40 hours per week)
• Assist management and medical teams within these key hospital services

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role

We are looking for an experienced and confident administrator to support two Service Managers and their teams on a permanent, full-time basis. This is a role that will provide the opportunity to demonstrate your outstanding coordination skills, allow you to work autonomously and also be able to use your initiative.  This is a demanding role encompassing a large range of administration tasks and interfacing with a large multidisciplinary team.

Day to day responsibilities include managing diaries and service calendars, timesheets, booking meetings and travel, taking minutes, booking meeting rooms, organising agendas, raising purchase orders, keeping records and basic reporting, supporting managers, medical,nursing and allied health teams, plus general administration. No matter the task, it is imperative that deadlines are not only met, but strived to be beaten.

About the Team/Service/ Location

Health New Zealand - Te Whatu Ora - Southern has the largest geographical coverage of all the New Zealand regions, providing services to 350,000 people in diverse communities. We take pride in all the services we provide, and our aim is to improve, promote and protect the health of our region. We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like-minded people to help us continue providing for our community.

About you

This role demands a switched on, highly motivated and organised person with a strong ability to prioritise competing demands in an efficient manner, whilst continually learning in an ever-changing environment.

Our ideal candidate will have a strong background in administration. It is essential that you are a team player with excellent communication skills who understands the need for attention to detail. You must be comfortable interacting with a variety of people at all levels and attending to issues that arise – often at the same time! 

You will need excellent time management skills and be comfortable prioritising deadlines to succeed in this role.  You will be self-motivated with an ability to initiate and anticipate change, along with flexibility in your thinking.

Ideally you will also bring the following skills and experience:

• Previous experience in a busy administrator role
• Time management skills – having a knack for multi-tasking
• Ability to communicate clearly, both in written and verbal form
• Ability to follow instructions with minimal supervision
• Competent and confident using the Microsoft Office suite, particularly Word, Excel Outlook and Adobe
• A strong eye for detail
• Respectful and professional nature handling confidential information  
• Have a natural flair for building and fostering positive relationships

• Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth
• Experience in projects / initiatives which give effect to Te Tiriti principals and frameworks, and the application of Mātauranga Māori and Kaupapa Māori approaches, particularly as they apply in healthcare settings

View position description

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

Our commitment to equity, diversity and inclusion

• We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
• We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Salary Range

This role is covered by the terms and conditions of the PSA South Island Clerical Multi-Employer Collective Agreement and the salary will be in accordance with the National Health Administration Workers Pay Scale, Band 4A between $70,970 and $73,941 p.a. dependant on relevant experience.

How to Apply

To view the position description and/or apply for the role please click “apply now.”  All applications must be submitted through our online careers portal before 11:59pm on 05 January 2025. If you have any questions about the role, please contact Mikayla Hamilton at mikayla.hamilton@southerndhb.govt.nz.

Please note, we will be reviewing applications when received and may proceed with the recruitment process, before the closing date of this advert.