Medical Secretary & Booking Clerk - Surgical Services Administration

Medical Secretary Booking Administrator - Surgical Services Administration

Southland Hospital

Salary $74,090 - $77,200 pro rata per annum

• Fixed term opportunity until July 2025
• Full Time 1.0FTE (40 hours per week)

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the role

This is a role that will enable you to demonstrate outstanding coordination skills and provide ample opportunities to use your initiative. This is a demanding role involving a number of administration tasks and interfacing with a large multidisciplinary team.

The Medical Secretary’s key purpose is to effectively contribute to the smooth running of the service by providing an efficient and timely administrative support function that is responsive and flexible to the changing needs of the service. Ensuring the patient journey through the service is as stress free as possible. This role is in a high-volume, fast-paced area and includes a lot of tasks that require you to be an all-rounder with strong problem solving skills and good initiative.

See position description.

About the Team/Service/ Location

Health New Zealand - Te Whatu Ora - Southern has the largest geographical coverage of all the New Zealand regions, providing services to 350,000 people in diverse communities. We take pride in all the services we provide, and our aim is to improve, promote and protect the health of our region. We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like-minded people to help us continue providing for our community.

About you

We are looking for a team player with excellent communication skills and the ability to deal with a variety of people and tasks, often all at the same time! Your background will be in varied administration positions that demonstrate your ability to provide high quality administration services within a busy office setting. Previous hospital administration experience and familiarity with patient management systems will be a huge advantage but we will also consider applicants that can show us they have transferable skills from previous roles.

Our successful candidate will have:

• Previous experience in a busy administrator role
• Excellent time management skills
• Strong written and verbal communication skills
• Ability to work autonomously 
• Strong attention to detail, with a typing speed of at least 60wpm
• Respectful and professional nature handling confidential information 
• Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth
• Experience in projects / initiatives which give effect to Te Tiriti principals and frameworks, and the application of Mātauranga Māori and Kaupapa Māori approaches, particularly as they apply in healthcare settings

We offer a supportive and friendly team, and above all an excellent opportunity to learn new skills and develop your career. Apply now and tell us in your covering letter what skills you will bring to this role.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

Our commitment to equity, diversity and inclusion

• We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
• We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Salary range

This role belongs to the Te Pūkenga Here Tikanga Mahi Public Service Association (PSA) National Health Administration Workers Collective Agreement Band 5B between Step 1 $74,090 and Step 3 $77,200 pro rata dependant on relevant experience.

How to Apply

To view the position description and/or apply for the role please click “apply now.”  All applications must be submitted through our online careers portal before 11:59pm on 06 January 2025. If you have any questions about the role, please contact Mikayla Hamilton at mikayla.hamilton@southerndhb.govt.nz.

Please note, we will be reviewing applications when received and may proceed with the recruitment process, before the closing date of this advert.