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Booking Administrator - Outpatients

Booking Administrator –Outpatients


  • Full-time (1 FTE), Fixed -term position until 30 June 2023
  • Monday to Friday role with hours worked between 0800 - 1700
  • Join a team of dedicated professionals


Are you an experienced administrator or someone who is adaptable and a quick learner? We have an exciting administration role in Outpatients and are on the lookout for someone to join us in a full-time, fixed term capacity!


Mō te tūranga | About the role


Our Outpatients Department are a team through and through, and this role plays an essential role in ensuring the successful provision of patient centred care by fostering a welcoming environment for patients right from the get go.


Duties involve making appointments (New and Follow Up) into the computer system, preparing referrals to send to Clinicians for triaging, receiving them back and loading these onto waiting lists from where appointments for clinics and associated tests are made. This role is heavily involved with administrative processes for Outpatients, and we’re looking for someone who is ‘on the ball’ when it comes to ensuring that the necessary paperwork is absolutely spot on! The role also involves a significant amount of communication with other pivotal key members, including patients.


View Position Description


Mōu ake | About you


You must be a team player with very good communication skills, who can demonstrate flexibility and understands and appreciates the need for attention to detail. You must also be comfortable interacting with a variety of people and attending to issues that arise – usually at the same time! We ask that in your application you demonstrate how your previous work experience in administration and/or customer service roles has honed your ability to prioritise and juggle tasks, within demanding timeframes.


Excellent computer skills are essential and database experience using iPM is preferred but full training will be given to the successful applicant to ensure that you are comfortable and confident with our systems.


Painga | Benefits


  • Subsidised gym membership and discounted health insurance.
  • Access to staff fitness facilities and banking offers
  • Access to a range of retail discounts and Employee Assistance Programme (EAP).


Mō mātou | About us

Te Whatu Ora - Southern has the largest geographical coverage of all the New Zealand regions, providing services to 350,000 people in diverse communities. We take pride in all the services we provide, and our aim is to improve, promote and protect the health of our region. We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like-minded people to help us continue providing for our community.


Utu whānui |Salary range

This role is covered by the terms and conditions of the PSA South Island Clerical Multi-Employer Collective Agreement and the salary will be in accordance with the National Health Administration Workers Pay Scale, Band 5B between $67,932 and $70,951 p.a dependant on relevant experience.


Rā mōnehu |Closing Date:  27 March 2023

Due to the fast-paced nature of what we do, our vacancy close dates may be subject to change. Don’t delay, make sure you apply as soon as possible.


Tono ināianei | Apply now

We only accept online applications. Please apply via our website:


If you currently work for Te Whatu Ora- Health New Zealand - Southern , please apply for this role via our internal careers site, found here:  Pulse > Applications > Corporate > SuccessFactors


For further information please contact Hannah Friedrich, Recruitment Advisor at , all conversations will be confidential in nature.


Pre-Employment checks

In the interests of protecting our people and our patients, all appointments will be subject to:

  • Occupational Health Assessment
  • Police Vetting / Ministry of Justice safety checks
  • Serious misconduct checks (previous Public Service departments and statutory Crown entities only)
  • New employees of Te Whatu Ora Southern will need to be fully vaccinated against COVID-19, which includes two doses and a booster dose of an approved vaccine. If you are unable to receive a COVID-19 vaccine or booster for any reason, please indicate this in your cover letter

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