Share this Job
Apply now »

Booking Administrator - Ophthalmology Outpatients

Booking Administrator – Ophthalmology Outpatients

Dunedin Hospital


  • Permanent, full time (40 hours per week)
  • Use your experience and expertise to make a positive and meaningful difference
  • Friendly supportive team


We have a vacancy in our administration team for an experienced administrator, with extensive experience in customer service, a keen eye for detail and who thrives in working in an ever-changing environment.


Mō te tūranga | About the role

As part of the eye department administration booking team, you will be responsible for the booking of patient appointments. This is a busy role as around 120-180 patients a day come through our doors for a variety of reasons. Your key role will be ensuring the clinicians clinics are full, well-coordinated and that the patients are put at the centre of what you do. That may be ensuring that the rural patient has the ability to get to the appointment on time, or what impact does an appointment have on a young family – we need patient focused applicants that thrive on the dynamic nature of the eye department.


View Position Description


Mōu ake | About you

We would like to hear from people that love getting stuck into the hard work, can think of different ways of working and can share their ideas or experiences from other positions with the wider team. Additionally, it would be advantageous to have a keen interest in health care, have experience in ophthalmology (desirable, but not essential), and have strong and proven abilities within an administration environment. Lastly, you will be a positive, reliable, team player, with a great work ethic and excellent communication skills.


If you are used to the phones always ringing, managing multiple priorities, file management, juggling multiple pressures at once, we’d love to hear from you! Please highlight in your application how you’ve been able to prioritise, multitask and work well under pressure in previous roles you’ve held.


Mō mātou | About us


Te Whatu Ora - Southern has the largest geographical coverage of all the New Zealand regions, providing services to 350,000 people in diverse communities. We take pride in all the services we provide, and our aim is to improve, promote and protect the health of our region. We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like-minded people to help us continue providing for our community.


Utu whānui |Salary range

This role is covered by the terms and conditions of the PSA South Island Clerical Multi-Employer Collective Agreement and the salary will be in accordance with the National Health Administration Workers Pay Scale, Band 5B between $67,932 and $70,951 per annum dependant on relevant experience.


Rā mōnehu | Closing Date:  29 March 2023

Due to the fast-paced nature of what we do, our vacancy close dates may be subject to change. Don’t delay, make sure you apply as soon as possible.


Tono ināianei | Apply now

We only accept online applications. Please apply via our website:


If you currently work for Te Whatu Ora- Health New Zealand - Southern , please apply for this role via our internal careers site, found here:  Pulse > Applications > Corporate > SuccessFactors


For further information please contact Hannah Friedrich, Recruitment Advisor, all conversations will be confidential in nature.


Pre-Employment checks

In the interests of protecting our people and our patients, all appointments will be subject to:

  • Occupational Health Assessment
  • Police Vetting / Ministry of Justice safety checks
  • Serious misconduct checks (previous Public Service departments and statutory Crown entities only)


COVID-19 Vaccination requirements

New employees of Te Whatu Ora Southern will need to be fully vaccinated against COVID-19, which includes two doses and a booster dose of an approved vaccine. If you are unable to receive a COVID-19 vaccine or booster for any reason, please indicate this in your cover letter so we can discuss this with you further and establish if you meet any criteria for an exemption.

Apply now »