Administrator / Reception - Population Health -SAATS

Administrator / Reception – Population Health

Sexual Health/SAATS (Sexual Assault Assessment and Treatment Service) Dunedin Hospital

Salary Band – Band 4A between $70,970 and $73,941 p.a pro rata

• Permanent opportunity 
• Part time 0.7 FTE 28 hours per week

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role

You will be responsible for effectively contributing to the smooth running of the Sexual Health  / SAATS Service by providing an efficient and timely administrative support that is responsive and flexible to the changing needs of the service.

SAATS Administrator & Reception  – Sexual Health will:

• Ensure that accurate and timely data is recorded.
• Ensure the patient / whanau journey through the Health Service is as stress free as possible for the patient / whanau, it is achieved in a timely and accurate manner utilising Health New Zealand patient management systems.
• Contribute to an efficient and sexual health service that relies on data integrity and is customer focused.
• Support SAATS contractors across Southern by providing accurate and timely data and management of administrative tasks for this service.
• Promote an accepting, non-judgemental environment for whanau and stakeholders. 

About the Team/Service/ Location

Health New Zealand - Te Whatu Ora - Southern has the largest geographical coverage of all the New Zealand regions, providing services to 350,000 people in diverse communities. We take pride in all the services we provide, and our aim is to improve, promote and protect the health of our region. We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like-minded people to help us continue providing for our community.

About you

Naturally you will have a friendly and welcoming nature and be comfortable interacting with patients and their whānau. As an experienced administrator you will be skilled at juggling multiple priorities, and able to remain calm under pressure.

Our ideal candidate has:

• Experience in implementing Te Tiriti o Waitangi in action
• Minimum Level 3 NCEA or equivalency
• At least 2 years administration experience
• Excellent computer skills, including knowledge of Microsoft Word, Excel and Outlook (email)
• High standard of communication skills (written and verbal)
• Ability to prioritise work, meet deadlines and take responsibility for work.
• Excellent time management skills
• Ability to understand and follow written and verbal instructions
• Work completed accurately and to a high standard
• Willing to support and assist other staff as required and work within a team environment
• Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth
• Experience in projects / initiatives which give effect to Te Tiriti principals and frameworks, and the application of Mātauranga Māori and Kaupapa Māori approaches, particularly as they apply in healthcare settings

View position description

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

Our commitment to equity, diversity and inclusion

• We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
• We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Salary Range

This role is covered by the terms and conditions of the expired PSA South Island Clerical Multi-Employer Collective Agreement and the salary will be in accordance with the National Health Administration Workers Pay Scale, Band 4A between $70,970 and $73,941 p.a. pro rata dependant on relevant experience.

How to Apply

To view the position description and/or apply for the role please click “apply now.”  All applications must be submitted through our online careers portal before 11:59pm on 13 January 2025. If you have any questions about the role, please contact Mikayla Hamilton at mikayla.hamilton@southerndhb.govt.nz.

Please note, we will be reviewing applications when received and may proceed with the recruitment process, before the closing date of this advert.