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Administration Officer - Te Puna Wai Ora

Administration Officers – Te Puna Wai Ora, Southern Critical Care

Dunedin Hospital


  • Permanent, part time position on reception
  • Monday to Sunday, 0.5 FTE
  • Opportunity to utilise your skills in a rewarding environment


Dunedin Hospital’s Critical Care team are on the lookout for an administrator with exceptional customer service skills to join their expanding team on a permanent, part-time basis.


About the opportunity

In this role, you will be providing essential support to the Patient journey by fostering a welcoming environment for families of our patients right from the get go on the reception desk. Your main duties will include managing the reception area, assisting with patient enquiries, managing patient databases, writing and taking meeting minutes.  This is a busy environment where you must be able to think on your feet and be ready for any challenge that comes your way.


Week A = 3pm – 8pm Wednesday/Thursday/Friday. Week B = 3pm – 8pm Thursday/Friday and 12pm – 8pm Saturday/Sunday


You will be joining a dedicated, supportive and friendly team of health professionals, providing invaluable support to families when they need it most. The salary range for this position is $49,394 - $51,240 and appointment step is based on previous relevant experience and skills.


About you

To be successful in this role you will be the kind of person who is flexible, adaptable and enjoys working in a dynamic team environment. You will have a friendly and welcoming nature and be comfortable interacting with people both in person and on the phone. As you will be the first point of contact for families visiting our unit, the ability to act with integrity, compassion and discretion is an absolute requirement.  Our ideal candidate looks to take ownership of their work and understands department and organisational priorities as well as the ability to multi-task. 


About Southern DHB

Southern DHB has the largest regional coverage of all the New Zealand health boards, providing services to 350,000 people in diverse communities across a huge geographical area. We take pride in all the services we provide and our aim is to improve, promote and protect the health of our region. We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like minded people to help us continue providing for our community.


Now is also a great time to relocate to Southern if you were considering a move. The Southern district offers the benefits of excellent amenities, first class primary through to tertiary education and outstanding recreational opportunities. Whether it is surfing, kayaking or sailing; skiing, hunting or fishing; theatre, live-music or art – there’s literally something for everyone. Why don’t you check out https://careers.southernhealth.nz/ for what the region and we can offer you and your whanau.


Position Description


Closing Date: Sunday, 20 June 2021

Due to the fast paced nature of the DHB, our vacancy close dates may be subject to change. Don’t delay, make sure you apply as soon as possible.


Do you currently work for Southern DHB? If so, please apply for this role via the internal careers site.

For further information please contact Jeanie Winter, Recruitment Advisor – Surgical Services & Radiology Directorate Phone: (03) 470 9571 or Email: jeanie.winter@southerndhb.govt.nz


Pre-Employment checks

In the interests of protecting our people and our patients, all appointments will be subject to:

  • Occupational Health Assessment
  • Police Vetting / Ministry of Justice safety checks
  • Serious misconduct checks (previous Public Service departments and statutory Crown entities only)

Apply now »