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Administration Officer - Care Coordination Centre

Administration Officer

Care Coordination Centre, Dunedin Hospital


  • Permanent, part-time (0.5FTE, 20 hours per week) Monday to Friday opportunity
  • Interesting and rewarding role in a supportive team


Mō te tūranga | About the role

Join our Care Coordination Centre (CCC) and be part of a busy and hardworking team in a challenging and varied administration role. You will provide administration support to Clinical Coordinators and Health of Older Persons Clinical Needs Assessors in Otago. You will also play a key role in the coordination of referrals to access home and community support services and meals on wheels. This includes using a range of electronic systems (including SI PICs, interRAI, Health Connect South, Excel), data processing and receiving and responding to a variety of queries via telephone and email.


This position is Monday to Friday, four hours a day with a start time of 8.30am - please note the start time is negotiable with the successful candidate.


See position description


Mōu ake | About you

This busy role provides the opportunity for you to demonstrate your exceptional administration skills and the ability to work as an integral part of a wider administration team, but also autonomously.


To be successful in this position, you will need to demonstrate the following:

  • Exceptional time management and organisational skills, with the ability to manage conflicting demands
  • Proactive in your work and adept at using your initiative
  • Excellent administrative skills, with demonstrated experience in healthcare administration
  • A high level of customer care, with great telephone manner
  • Great communication skills, with the ability to interact with a diverse range of people


This is a rewarding opportunity to put your great administrative and organisational skills to use. What are you waiting for? Apply now!


Painga | Benefits

  • Continuous support for career development.
  • Subsidised gym membership and discounted health insurance.
  • Access to staff fitness facilities and banking offers
  • Access to a range of retail discounts and Employee Assistance Programme (EAP).


Mō mātou | About us

Te Whatu Ora - Southern has the largest geographical coverage of all the New Zealand regions, providing services to 350,000 people in diverse communities. We take pride in all the services we provide, and our aim is to improve, promote and protect the health of our region. We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like-minded people to help us continue providing for our community.


Utu whānui |Salary range

This role is covered by the terms and conditions of the PSA South Island Clerical Multi-Employer Collective Agreement and the salary will be in accordance with the National Health Administration Workers Pay Scale, Band 4A, between Step 1 $68,903 and Step 3 $71,787 p.a. pro rata, dependant on relevant experience.


Rā mōnehu |Closing Date:  17 October 2023

Due to the fast-paced nature of what we do, our vacancy close dates may be subject to change. Don’t delay, make sure you apply as soon as possible.


Tono ināianei | Apply now

We only accept online applications. Please apply via our website:


If you currently work for Te Whatu Ora- Health New Zealand - Southern , please apply for this role via our internal careers site, found here:  Pulse > Applications > Corporate > SuccessFactors


For further information please contact Hannah Friedrich, Recruitment Advisor, all conversations will be confidential in nature.


Pre-Employment checks

In the interests of protecting our people and our patients, all appointments will be subject to:

  • Occupational Health Assessment
  • Police Vetting / Ministry of Justice safety checks
  • Serious misconduct checks (previous Public Service departments and statutory Crown entities only)
  • Covid-19 Vaccination is expected for all workers at higher risk of workplace exposure to COVID-19 through face-to-face patient interaction, working in clinical areas and contact with potentially infectious materials and surfaces.

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